Terms & Conditions

  1. Hosting & E-mail:
    1. GO Photo & Web make every effort to provide secure, reliable hosting we make no guarantee that the service will be uninterrupted and free of unauthorised intrusions.
    2. GO Photo & Web does not guarantee and/or take any responsibility for any e-mail services where any third party is involved in the process, such as separate mail servers, third party SPAM filters, or any other program, software or hardware that may interfere with the sending and receiving of e-mails.
    3. GO Photo & Web does not take any responsibility for changes to your system which may effect your ability to send or receive e-mails.
    4. GO Photo & Web accepts no responsibility for any illegal or offensive information sent to you or by you via e-mail.
    5. GO Photo & Web reserves the right to immediately cancel your service if any illegal/offensive information is posted on your website, hosted on your FTP site or sent out via e-mail.
    6. GO Photo & Web reserves the right to immediately cancel your service if any payments are outstanding.
  2. Websites, Interactive CD’s & Flash Applications:
    1. GO Photo & Web do not accept any responsibility for the accuracy of the information posted on your website.
    2. GO Photo & Web makes every effort to ensure all development and updates are performed as accurately as possible but we do not accept any responsibility for any incorrect information or functionality.
    3. GO Photo & Web test the website thoroughly using Microsoft Internet Explorer 6 & 7, Mozilla FireFox 2+ on Windows XP And Safari, Netscape on Mac OSX. We do not take any responsibility for the operation of any website built on any other browser or operating system.
    4. GO Photo & Web build all website to fit with a fully maximised 800 pixel width browser.
    5. GO Photo & Web do not guarantee the website will look the same on any 2 computers as text sizes, formatting and screen colour are all variable on different monitors, operating systems and browsers.
    6. GO Photo & Web do not take any responsibility for the security of the information stored on and off (if downloaded) your website. This includes database information, order information & any other information.
    7. GO Photo & Web reserve the right to cancel your all services or undo any changes in the event of any overdue payments.
    8. GO Photo & Web do not take any responsibility for the functionality and accuracy of any third party systems that may interact with your website, such as Payment Gateways, external newsletter systems or SSL certificates ect.
    9. We take great care to provide accurate development and testing but do not accept any responsibility to any errors in your sites functionality or in testing your site. Should we find an error or make a mistake we will fix it free of charge.
    10. We do not guarantee that all form generated e-mails, such as contact forms, order forms, signup forms, newsletters and e-mails generated from your admin site will be received by its intended recipients.
    11. GO Photo & Web build all websites with search engine optimization in mind but offer no guarantees as to how high you will rank or if you will be listed.
    12. GO Photo & Web accept no responsibility for the day to day backing up of all database driven websites.
    13. GO Photo & Web accept no responsibility for any problems viewing media using third party plugins such as Flash, Quicktime, Windows Media player ect by users of your website.
    14. GO Photo & Web do not accept any responsibility for any alterations to your website made by anyone but employees of GO Photo & Web.
    15. We accept no responsibility for the operation of your website if it is hosted by another company.
    16. It is the client’s responsibility to renew all hosting, domain names, SSL certificates and any other service that your website replies on. Failure to do so will not be any responsibility of GO Photo & Web.
  3. Privacy/Confidentiality/Copyright:
    1. GO Photo & Web collect information for the sole purpose of communicating to you. Your information will be kept secure and will not be sold or sent to any other organization or individual.
    2. All project information is confidential. GO Photo & Web will not show any information about your project to anyone other organization or individual accept the finished product which we reserve the right to include in our portfolio.
    3. GO Photo & Web reserves the right to copyright of all files, code, functionality and ideas created by GO Photo & Web.
    4. All information and prices given to the client by GO Photo & Web is privileged information and may not be shared, copied or shown to any other party unless permission is received prior, by GO Photo & Web.
  4. Fees & Charges:
    1. GO Photo & Web reserves the right to charge extra service fees for the following:
      1. Changes or modifications to the brief.
      2. Changes or modifications to the website post completion of the initial brief.
      3. Extra support if required due to errors not caused by GO Photo & Web.
      4. Fixes or changes to your website after it has been signed off.
      5. Phone conversations except where providing support when GO Photo & Web is responsible.
    2. GO Photo & Web invoices are to be paid in full within 14 days except where otherwise stated.
    3. GO Photo & Web reserve the right to undo any development or suspend any services if any payments are outstanding.
    4. Final payments are to be made within 90 days of the commencement of the project unless otherwise stated in the quotation.
    5. A 10% Goods and Services Tax is charged on all jobs except when the clients address is outside Australia.
    6. All payments for domain names, SSL certificates and Gateway accounts are to be made in full before the service can be ordered.
    7. GO Photo & Web reserves the right to change its fees and charges at any time without notification except when bound by a prior agreement.
  5. Cancellation:
    1. Cancellations must be submitted in writing and shall be effective only when received by the GO Photo & Web.
    2. All service cancellations must be made prior to the services renewal otherwise extra fees will be incurred.
    3. No deposits or payments are refunded.
    4. Disputes and Limitation Of Damages:
    5. In the event of a dispute, GO Photo & Web and the Client shall endeavor to seek an amicable and faithful agreement. If the parties fail to reach such agreement, the dispute shall be referred to an appropriate Victorian court and shall be governed solely by Victorian & Australian Federal law.
  6. Acknowledgement
    BY AGREEING TO GO AHEAD WITH A PROJECT YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND HAD AN OPPORTUNITY TO SEEK INDEPENDENT LEGAL ADVICE PRIOR TO AGREEING TO IT. IN CONSIDERATION OF GO PHOTO & WEB PTY LTD AGREEING TO PROVIDE THE SERVICES LISTED ABOVE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND GO PHOTO & WEB PTY LTD, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATION BETWEEN YOU AND GO PHOTO & WEB PTY LTD RELATING TO THE SUBJECT OF THIS AGREEMENT.

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